Effective Date: 6th August 2025
Website: www.shahair.com
Email: legal@shahair.com
1. Introduction
Welcome to ShahAir, a brand owned and operated by Shahmiri Aviation Private Limited (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information when you use our website www.shahair.com (the “Site”) or engage with our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out a form, request a quote, book a flight, or subscribe to updates, we may collect:
- Full name
- Email address
- Phone number
- Government-issued ID (for flight bookings)
- Address (billing or otherwise)
- Payment details (processed via secure third-party gateways)
b. Non-Personal Information
This includes technical data like:
- Browser type and version
- IP address
- Device type
- Cookies and usage data
- Geographic location (approximate)
3. How We Use Your Information
We use your information to:
- Respond to inquiries and booking requests
- Provide customer service
- Send transactional or promotional emails
- Improve our services, site functionality, and user experience
- Comply with legal and regulatory requirements
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic
- Remember your preferences
- Improve site performance
You can manage your cookie preferences through your browser settings.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Trusted third-party service providers (e.g., payment processors, email service providers)
- Aviation authorities for compliance
- Law enforcement if required by law
All partners are contractually obligated to protect your data.
6. Data Security
We use industry-standard security measures, including SSL encryption, secure servers, and restricted access, to protect your data. While we strive for complete security, no digital system is 100% foolproof.
7. Your Rights
You may:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with a data protection authority (if applicable)
To exercise any of these rights, contact us at legal@shahair.com.
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfill our services
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
9. Third-Party Links
Our site may contain links to external sites. We are not responsible for their content or privacy practices. Please review their privacy policies independently.
10. Children’s Privacy
ShahAir does not knowingly collect data from individuals under the age of 18. If we discover such information has been collected inadvertently, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date”. Your continued use of the site after such updates constitutes acceptance of the new policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
Legal Team – ShahAir
📧 Email: legal@shahair.com
